Bright Horizons Backup Care

Starting October 1, 2021, Bright Horizons® is offering additional family and education benefits to help support all UCSB employees eligible for Core Benefits and above (including PostDocs), and your families when you need it most. Explore your eldercare benefits below. Childcare resources also available.

  • Back-Up Child, Adult, and Elder Care: Reserve high-quality child care in a center, or in-home care for your child, adult, or elder relatives.
  • Enhanced Family Supports:
    • Explore Sittercity's database of elder care providers, sitters and virtual sitting, pet care, and more.
    • Adult & Elder Care: YEARS AHEAD provides Individualized Senior Care, locate an in-home care provider or senior care facility that's the best fit for your family.
  • Family Webinars: Join us during our upcoming Bright Horizons® webinars. Learn more about your benefits and access expert-led events throughout the year. All webinars are available on-demand after the live event date.

How to Use Back-Up Care


Register Now: using your UCSB NetID

If prompted, enter:
Employer Username: UCSB | Password: Benefits4You

Questions? Call 877-BH-CARES (242-2737)


On the home page, click on the blue “Create Your Care Profile.”


UC Santa Barbara can access up to 10 annual days of back-up care annually at subsidized rates. Center-based care is $15 per child/day or $25 per family/day. In-home care for children and adults is $6 per hour. Reservations for back-up care can be made

  1. Online: Visit Once you have completed your care profile, visit the home page and click on the blue “Make My First Reservation” button.
  2. By Phone: Call 877-BH-CARES (242-2737) to speak with a care consultant 24/7.
  3. Via Mobile App: If you’re fully registered and have used care once before, search “Back-Up Care” in the App Store or Google Play and download the app to reserve care on the go.

Once care is reserved, you will receive a confirmation email. You may also indicate in your care profile that you’d like to receive care confirmations via phone. Need help finding your own caregiver? You also have free membership to a database of sitters and elder caregivers through the Enhanced Family Supports program.

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Dial 2-1-1 to get connected to a specialist for personalized assistance. Free, Confidential, 24/7. Available in multiple languages. If out of the area or unable to connect try 800-400-1572.

Connecting People to Health & Human Services Information in Santa Barbara County. Information and links for Housing, Utilities, Food, Hygiene & Household, Transportation, Health Care, Mental Wellness, Substance Abuse, Young Adults, Children & Families, Seniors, Education, Finance & Employment, and Legal Assistance.

A non-medical leave is to care for a family member, parental bonding, or military leave. We provide guidance on income options and benefits continuation. Find out more information and to see if you qualify:

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Key resources and practical tips for navigating your role as caregiver for aging family members.

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A listing of nonprofit and governmental agencies offering services to seniors with descriptions of services and benefits.

Central Coast Commission for Senior Citizens:

  • Area Agency on Aging: 805-925-9554
  • HICAP Health Insurance Counseling and Advocacy Program: 805-928-5663
    Medicare information, free seminars and free counseling.
  • Senior Information: 805-928-2552
  • Family Caregiver Information Program
  • Grandparent Caregiver Information:
    Caring for a minor as a grandparent is a tremendous responsibility. The Grandparent Caregiver Information Program is designed to help these caregivers find the resources they need to manage their caregiving responsibilities and take care of themselves. Examples of services helpful for caregivers are:
    • Public Benefits and Financial support
    • Support Groups and Training
    • Child Care and Education Support Resources
    • Respite Care
    • Disability Resources

Work directly with an eldercare advocate to assess your caregiving needs, develop care plans and research assisted living options for your loved one.

As a caregiver, rely on access to legal counsel and caregiving services for help in situations like the following:

Your mother suffered a stroke and you need to find an assisted living facility to care for her. Your father’s will has not been updated for a long time and he would like to change the beneficiaries. Based on your loved one's medical condition, she wants to create a living will to reflect her end-of-life wishes.


Online Caregiving Services

As your parents or grandparents age and deal with health issues, odds are good that you will play a part in providing care. Rely on convenient online services to help them.

Find Care Resources

  • Eldercare advocates can help you assess caregiving needs, develop care plans and negotiate discounts with facilities on your loved one’s behalf.
  • Research available assisted living facilities, nursing homes and home healthcare providers in your area.
  • Access eldercare quality-of-care ratings and reports, as well as DIY Docs®. 


Work With a Network Attorney

You can access network attorneys when you have legal-related questions as their caregiver, or when you need to have your loved one talk to an attorney. Take the first step and call Customer Care. 800-828-1395 (Monday - Friday, 5 a.m. to 5 p.m. PST).

  • Annual Legal Checkup: You and a parent or grandparent can meet in-office with a network attorney once annually to ask questions and get legal advice.
  • Reduced-Fee Services: If your loved one’s legal matter require legal representation, he or she can meet in-office with a network attorney who can provide reduced fee services of at least 25% off their normal rate for most legal matters. Payment of the attorney fees is handled directly between your family member and the attorney.

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Patient care, counseling & bereavement, children & family, community education and volunteer opportunities.

Find Senior Care Centers Trained By Pacific Pride Foundation

PROUD Older Adult (50+) Group, meets over lunch weekly every Thursday from 12-1:00pm! 

JFS Caring Visitors Program

Be a Visitor, or request a Visitor for a family member, client or friend! Do you know a senior who needs a Visitor? Do you want to become a Visitor and enjoy a particularly meaningful kind of volunteer work? Visitors and Seniors need not be Jewish to participate.

JFS can help you, family, or friends assess a home situation. We can work with you to see that an environment supports the physical and emotional needs of an elder.

Looking for a community resource? Don’t know where to turn for help? Give JFS a call. Knowledgeable staff will provide information and guidance.

JFS offers a variety of group programs. Call us to see what how we can help.

Senior Peer-to-Peer Counseling & Support Groups, Daily calls to seniors to check on their safety and well being. Referrals to reliable and affordable home care providers. Successful Aging Newspaper

(805) 898-8080 |

Alexander Gardens is an all-inclusive Bed and Breakfast retirement community, just minutes from shops, restaurants, hospitals, and the historic Santa Barbara Mission. The life enriching culture offers a variety of features to simplify one’s life, including three freshly prepared daily meals, an on-site beauty salon, medication management, fun daily activities and much more. 10% discount for UCSB employees and retirees.

Caring Together Santa Barbara County

Caring for a senior loved one or friend? You are not alone. Caring Together Santa Barbara County is here for you.                In English  and  en Español

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Coast Caregiver Resource Center logo

Se Habla Español. 

Se Habla Español. 

Coast Caregiver Resource Center (CCRC) is the point of entry to local supportive services available to nonpaid family members ages 18 and older caring for adults with adult-onset brain impairments and older adults with disabling conditions.

Our services are available throughout the Santa Barbara, Ventura and San Luis Obispo counties. Regardless of income, most services are free or provided at low cost to family caregivers.

A program of Cottage Health, CCRC is committed to the well-being of our communities through service with excellence, integrity, and compassion.

What We Do

Consultation and Education

All clients receive free, confidential and personalized guidance in managing caregiving responsibilities and referrals to helpful resources. Trained staff provide individualized assessment and care planning, including: 

  • Guidance in managing caregiving responsibilities
  • Education regarding diagnosis and care needs
  • Advocacy for services
  • Short-term respite and/or counseling grants
  • Referrals to community resources

Support Groups

Staff-facilitated groups offer caregivers a venue for peer support.

Mental Health Counseling 

Short-term counseling is available to help family members adjust to initial or ongoing challenges related caregiving, such as:

  • Grief related to a loved one’s diagnosis
  • Role changes
  • Family conflicts
  • Stress management

Respite Care

Eligible clients may receive short-term respite care (substitute care). Depending on funding, CCRC provides financial assistance for in-home support, adult day care services or short-term out-of-home care.

For more information download the Coast Caregiver Resource Center brochure

Para más información descarga el folleto de Coast Caregiver Resource Center